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Take Care of Your Customers

One of the best things that you can do for your business is to care for your customers.  By doing this your customers are likely to come to you when they need something instead of you always having to...

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Why We Avoid Customer Calls

Why is it that we as direct sales consultants avoid calling our customers even though we know that it is to our benefit?  The main reason is that we are scared.  Of what?  That they are going to ask us...

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Using the Phone – Customer Calls

When it comes to the phone, many of those in direct sales are afraid of it or do not want to go anywhere near it.  But there really is no reason that a person needs to be afraid of the phone and there...

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5 Ways to Find More Guests for Your Parties

Finding people to host a party in exchange for cash or products is usually pretty simple.  Finding people to attend each party isn’t.  If you’ve built up a dependable group of customers but have...

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How Customers pick a Direct Sales Consultant

When it comes to your customers and how they pick a direct sales consultant to deal with, some of them pick the first person they encounter whereas others do some research.  If you know what they use...

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I did a party a few days ago and we just closed it. When I go to input the...

In the future, it would be advisable to tell your host that you cannot hold open her party due to the possibility of this happening, but for now, it is something that has to be dealt with.  This...

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Five Terrifying Examples of Customer Service Nightmares

The majority of people in the country experience poor customer service from time to time. Some stories remain truly frightening. Understandably, these companies will likely be installing customer...

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How to handle the “I can buy at a discount store for less” customer?

Image by Getty Images via @daylife When it comes right down to it, yes, the person can buy the same product at a discount store as they can buy through a direct sales consultant.  But, there are...

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Preparing for Customer Care Calls in Direct Sales

As much as many direct sellers hate the phone, it’s important that we use it to keep our business moving.  Many do not even realize what you can accomplish by making customer care calls but have you...

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Business Networking and its networks: 5 kinds that you may use

Someone has pointed out rightly, “ Its not what you know, Its who you know…”Business Networking is a marketing method that is based face to face contact method, or any other method such as phone, email...

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I’m not sure I am comfortable accepting a cheque from my customers. Do I need...

cheque filling from Crestock High Quality Images This is your business and you do not need to do anything that you do not want to.  That said, a lot of people do not walk around with a chunk of cash...

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A customer bounced a cheque with me and they already have their product. What...

Start by contacting your customer and advising them that the cheque bounced.  Let them know you will need the funds replaced, plus the fee, in cash.   Hopefully they will be willing and you will be...

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What is a re-order label?

Re-order labels are a great thing to use in your business.  These are small labels you put somewhere on your product to remind people where they bought the product so that they can call you to re-order...

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How often to contact Direct Sales Customers?

There are a few different reasons that you are going to contact your customers and different ways you are going to approach them.  Some are direct and some are passive but they each have their own...

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I know as I build my team, I make money off them. But how much does the...

This is a question you will have to figure out based on your company and what the commission schedule is.  The best thing to do is to talk to your upline and ask them what they are making.  This is...

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Product Testing

Sometimes when you get your order, there is an error with it.  For this reason, it’s important that you check everything you got when you first get it to make sure there is no issue.  Consultants are...

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What Are Your Consumers Saying? 5 Tips for Online Customer Engagement

When using social media and websites to connect with your customers, it’s important to not just look at those tools as places for disseminating information. They are not just “push” centers for...

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Tracking Business Expenses in Direct Sales

Not many people enjoy having to do the books. But, if set up properly, and with the right knowledge, they are not as cumbersome. Expenses in Direct Sales (Photo credit: Phillie Casablanca) For anyone...

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Going the Extra Mile: 4 Ways to Impress Your Potential Clients

Whether you are in business for yourself or work for someone else, you probably spend considerable amounts of time trying to build relationships with clients. And as everyone who has ever sold anything...

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Four Promotional Items Your Customers Can Carry In Their Pockets

A company’s promotional products should be both meaningful and useful. These promotional products can be imprinted with your company’s logo and contact details so every time they are used by current...

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